FAQ

Who are we?
The Interstate Removalists Directory has been created by furniture removalists for the furniture removals industry to provide people who are moving interstate easy access to a large membership of removalists Australia wide. Essentially saving you time in obtaining multiple quotes from numerous moving companies whilst providing a wider marketing reach for our furniture removals members.

How does it work?
You can browse through the directory of interstate removalists by using the map above. Or you can submit your moving enquiry to our members by completing the easy to use, removals quote request form. From their your request is automatically sent to our members who can then contact you via email or phone to discuss your requirements further and send you a quote.

How do we make money?
The Interstate Removalists Directory is free for consumers to submit their enquiries and free for removalists to join. We subsidise the costs of running this site by selling a few advertising positions which you will see throughout the website.

What do we do with your details?
When you submit your details on the removals quote request form, your details are automatically sent to members within the directory who can then send a quote to you. We do not sell your enquiry like other "multiple quotes" types websites do. This website is free for use by people who are moving interstate and furniture removalists to join.

How much will a removalist cost?
The cost of your furniture removals will vary greatly depending on a range of variables, like:

• Where are you moving to and from?
• What is the size of your load, or the size of truck required.
• What is the access like at your home?
• Do you require packing, storage, car transport, moving boxes?
• Are you looking for a personalised interstate removals service or a discount backloading service?

What happens if I'm only moving a few things?
Then it is probably best for you to select an interstate backloading service. This will be more cost effective for you although you may have to be flexible with the dates of collection and delivery for your goods.

How long will my furniture take to get there?
Once again this will vary greatly depending on the type of service you have selected to go with, as well as where you are moving to and moving from. A professional interstate removals company will generally be a bit quicker with the transit time of your goods but is not going to be as cost effective as a backloading removalist who may require a bit more flexibility with regards to dates and times.

How much space is in a removals truck?
Trucks vary in size and most companies have a few different sizes available to suit different requirements of their clients. If you are moving locally (one suburb to another) and have a 1 bedroom apartment, then a company is likely to use a smaller vehicle which can park closer to the building. If you are moving a 4 bedroom house interstate, then generally a larger removals truck will be used.

Will there be any paperwork?
Yes. You should also request a formal written quote from a removalist which should also stipulate the terms and conditions of contract. You should retain a copy or be provided with a copy of the inventory for your furniture removals upon collection and this should be checked off when your goods are delivered.

When is the best time to move?
From November through to the beginning of February is the busy period in the furniture removals industry. During this time, space on trucks becomes limited which drives pricing up. If you do have to move during this period, we suggest you obtain quotes and book your removal with as much notice as possible. If you can changes your dates to move interstate outside this period, then this will save you time and money.

Is it OK if I pack my own boxes?
Most people these days choose to pack their own moving boxes rather than getting the removalist or a professional pre packing company to do it for them. Whilst this will save a few dollars "PBO" or "Packed By Owner" cartons are generally not covered under any insurance policy which you may have taken out for your relocation. Although you should check this for yourself as insurance policies are different from company to company.

What is the benefit of using this website?
1 form, 2 minutes, 3 quotes or more. Its that simple.

When should I contact the moving company?
The sooner the better. The more lead time a moving company has to organise your relocation the better chance you will be able to have collections and deliveries made on your preferred dates.

Should I hire a moving company or do it myself?
Doing a long distance relocation yourself can often cost more than employing the services of interstate backloading removalists. There are many expenses involved like hiring a truck, diesel, km's travelled, and the time to load and unload your own furniture plus returning the truck. Professional furniture removalists carry specialised equipment and know how to stack and pack the removals truck so as to minimise the risk of any damages that may occur as well.

How do moving companies charge?
Most interstate moving companies generally charge using the following formula.
Volume of furniture (in cubic meters) X rate (per cubic meter) + any access charges.
Local removals companies generally charge an hourly rate from depot to depot or door to door plus travel time.

Do I need insurance?
Just as you would insure your home and contents whilst in your house, you should insure them whilst they are being moved, as this is the time where damage is more likely going to happen. Most items of furniture are not manufactured in a manner to withstand the numerous humps and bumps which will be incurred during long distance travel. By using a furniture removalist who knows how to pack your items into a truck safely and who has furniture pads and blankets to protect your goods, the risk of damage will be minimised.

Can I move my plants?
It does depend on the moving company you select, however plants are generally not accepted on the removals trucks. They can be awkward to stack, pack and secure in the vehicle which then creates the risk of dirt being tipped in the vehicle, which would not be good for your furniture. Some states (like Western Australia) also have very strict policies about moving plant into or out of the state.

How does your quotes system work?
You complete the form and those details then get sent to our members. Members will then email you a quote and you should receive at least 3 moving quotes from our members.